HillRunner.com Forums

HillRunner.com Forums => Non-Running Forum => Topic started by: Ryan on July 01, 2010, 09:43:07 AM

Title: Trouble on Mac computers?
Post by: Ryan on July 01, 2010, 09:43:07 AM
I just received an email from a visitor who sounded very frustrated because, as they told me, "the web pages do not even remotely open on a Mac computer".

Is anyone out there using a Mac and, if so, could you let me know if you experience any problems? I don't have a Mac immediately available to me but the site has been tested with Macs running both Safari and Firefox (as well as Internet Explorer back when it was available for the Mac).

I see that nearly 12% of page views from June were made from Mac computers, which I believe is slightly above the industry average. That means that a fair number of you must be using them. If you experience any problems, please let me know in as much detail as you can what is going on. I want to fix this problem but can not do so if people do not let me know there is a problem and, when they do, all I get is a frustrated email saying nothing more than it doesn't work.

This also goes for any other platform. If anyone experiences any problems, please let me know about it and help me resolve it. We do as much testing as possible with as many platforms as possible given our resources but not everything can be tested without far more resources than we have available. If anything is not working correctly, I want to place the highest priority on getting it fixed.
Title: Re: Trouble on Mac computers?
Post by: Ryan on July 10, 2010, 11:45:34 AM
Probably should have given an update a while ago. Everything appears to be working for the person who contacted me. Not sure what was wrong but all seems well.

This is a good reminder, though, that not everything can be checked in every possible computer configuration. If you experience any problems at all, please let me know and we'll work through it together. Hillrunner.com was designed to be compatible with any computing environment and, if it isn't compatible with something, I want to make it compatible so nobody is prevented from using Hillrunner.com because of what they are running.